Contract & Service-Provider Audit Checklist

You signed the paperwork months ago and assumed the supplier would stick to it. Now change requests appear out of nowhere, invoices feel heavier, and nobody can show the clause that allows it. A quick audit stops the guesswork.

1. Collect the evidence first

• Last signed contract or SOW
• Latest delivery plan or sprint backlog
• The two most recent invoices
• Any change request logs or approval emails

Put them in one shared folder so you and the vendor look at the same information.

2. Run the 30-minute scope check

Tag each item as On scope, Out of scope, or Missing proof. Keep the table short and factual.

3. Clarify the money trail

1. Match invoice line items to contract rate cards.
2. Highlight fees that were never approved (eg, extra licenses, overtime).
3. Ask the supplier to point to the contract clause for each disputed line. No clause = no charge.

4. Share a calm summary

Send a one-page recap to your sponsor and the supplier:

• Three items that are compliant
• Three items that need action and the owner
• Decisions or approvals required from leadership

This keeps everyone aligned and shows you are watching the contract closely.

When to bring in help

Call us if:

• The supplier cannot produce evidence within 48 hours
• Invoices are consistently out of scope
• You need an independent opinion before renegotiating or exiting the agreement

We perform a deeper audit, prepare the remediation plan, and facilitate the follow-up so you can keep moving without the drama.