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  • AI Automation
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  • Digitalpoint LLC, United States, Delaware, phone +1 919-372-3392
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CX Automation

Customer Experience Automation

Transform customer interactions with AI-powered voice agents, intelligent workflows, and seamless human handoff.

AI-Powered Customer Experience

Modern customers expect instant, personalized service across all channels. We help you deploy voice AI agents, automate CX workflows, and create seamless AI-to-human handoffs that delight customers.

Examples

  • Deploy conversational voice AI for customer support and sales.
  • Automate customer journey workflows across all touchpoints.
  • Implement seamless AI-to-human escalation when needed.

CX Automation Services

Voice AI Agents

Conversational voice AI for customer support, sales, and self-service.

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CX Workflow Orchestration

Automated customer journey workflows across all touchpoints.

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Connected Rep Platform

AI-augmented human agents with real-time assistance and knowledge.

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AI-Human Handoff

Seamless escalation from AI to human agents when needed.

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Omnichannel CX

Unified automation across chat, email, voice, and social channels.

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Vibe Coding Quick Task

A focused sprint to ship one AI feature fast, production-ready.

  • Scope in 48 hours
  • Delivery in 5-10 days
  • QA before handoff

People Also Ask

  • What is voice AI for customer service?
  • How do I measure CX automation ROI?
  • When should AI hand off to humans?
  • What is omnichannel CX automation?

Search Phrases People Use

voice ai customer servicecx automationai human handoffomnichannel automationcustomer experience aiconnected rep platform

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