Website Maintenance & Support: Keep Your Site Secure and Fast
A website is never "done." Like any valuable asset, it requires ongoing care to remain secure, fast, and effective. Our maintenance services ensure your site continues to perform at its best.
Why Website Maintenance Matters
Security Threats Are Constant
- 30,000+ websites are hacked daily
- Outdated software is the #1 vulnerability
- Data breaches cost an average of $4.45M
Performance Degrades Over Time
- Database bloat slows queries
- Unoptimized images accumulate
- Code dependencies become outdated
Search Rankings Depend on It
- Google prioritizes fast, secure sites
- Core Web Vitals affect rankings
- Broken links hurt SEO
Our Maintenance Plans
Essential Plan
For small business websites
- Weekly security scans
- Monthly software updates
- Daily backups (7-day retention)
- Uptime monitoring
- Email support
Professional Plan
For growing businesses
- Daily security scans
- Weekly software updates
- Daily backups (30-day retention)
- Performance monitoring
- Priority email & chat support
- Monthly performance reports
- 2 hours content updates/month
Enterprise Plan
For mission-critical sites
- Real-time security monitoring
- Immediate security patches
- Hourly backups (90-day retention)
- 24/7 uptime monitoring
- Dedicated support contact
- Weekly performance reports
- 8 hours development/month
- SLA guarantees
What's Included
Security Maintenance
# Example: Automated security checks
✓ Malware scanning
✓ Vulnerability assessment
✓ SSL certificate monitoring
✓ Firewall rule updates
✓ Login attempt monitoring
✓ File integrity checksSoftware Updates
- CMS core updates (WordPress, Drupal, etc.)
- Plugin/module updates
- Theme updates
- Framework updates (Next.js, Laravel, etc.)
- Dependency updates
- Compatibility testing
Performance Optimization
- Image compression
- Cache configuration
- Database optimization
- CDN management
- Core Web Vitals monitoring
- Load time analysis
Backup & Recovery
- Automated daily backups
- Off-site storage
- One-click restoration
- Disaster recovery planning
- Regular restore testing
Monitoring Dashboard
All clients get access to a real-time monitoring dashboard:
| Metric | Monitoring |
|---|---|
| Uptime | 1-minute checks, 99.9% SLA |
| Response Time | Sub-second alerts |
| SSL Expiry | 30-day advance warning |
| Security | Real-time threat detection |
| Backups | Verification reports |
Emergency Response
When issues arise, our response times are:
- Critical (site down): 1 hour
- High (major feature broken): 4 hours
- Medium (minor issues): 24 hours
- Low (enhancements): 72 hours
The Cost of Neglect
| Risk | Potential Cost |
|---|---|
| Security breach | $50K - $500K+ |
| Extended downtime | $5K - $50K/hour |
| SEO penalty | 30-70% traffic loss |
| Data loss | Incalculable |
Prevention is always cheaper than recovery.
Getting Started
- Site Audit: We assess your current state
- Plan Selection: Choose the right coverage level
- Onboarding: We set up monitoring and backups
- Ongoing Care: Regular maintenance begins
Frequently Asked Questions
Can I upgrade my plan later? Yes, you can upgrade anytime. Downgrades take effect at the next billing cycle.
Do you work with all platforms? We support WordPress, Next.js, React, Vue, Shopify, and most modern platforms.
What if I need development work? Our Professional and Enterprise plans include development hours. Additional work is billed separately.
Related Services
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